Shipping & Returns

Availability:

 

The KickArts Shop online is linked to our real world store and galleries. We aim to keep all stock records up to date but sometimes you may just miss out to another customer instore or online. Many of the works of art and objects of craft and design we stock are unique.

Similarly, we can take orders for limited edition prints that are temporarily out of stock, just contact us and we will let you know when more prints from the edition are available.

Works of art, craft and design from our shop will be shipped on either Mondays or Fridays.

Artwork from our current exhibitions will not be available to freight until the close of the exhibition. Plus a 20% deposit is required to secure exhibition works.

Freight:

Orders for delivery within Australia, for jewellery will be shipped by Regular Post with a postage and handling fee of $10

For all orders over 3kg, over $150 or for shipping overseas you will be contacted by KickArts Shop staff with a custom freight or registered mail postal charge. For very valuable or delicate works of art we choose to package and freight with a recognized art transporters.

Payments:

We accept Visa, MasterCard, American Express and Diners card.

We accept direct deposits into our bank account; please see details at the order confirmation stage of your purchase.

We accept payment via Eway, the Eway id is: 18864371 visit www.eway.com.au for information.

Damaged Goods and Returns:

As we deal with many unique, handcrafted objects and works of art, we cannot accept returns if you simply change your mind. However, if an item should be damaged in transit or suffer from faulty workmanship please contact us immediately and we will arrange for returns, replacements or repairs. Similarly, if an item is the wrong size etc please contact us to make arrangements.

If an item is damaged in transit, please retain the packaging (and photograph if possible) so a claim can be lodged with the transport company. Claims will generally need to be lodged within seven days of receipt of damaged item.